Privacy Policy
Privacy Policy
Effective date: 1 September 2025
Labellis values your privacy and handles personal data with care. This policy explains what we collect, how we use it, with whom we share it, and what rights you have.
This policy is drafted in accordance with the General Data Protection Regulation (GDPR) and Dutch law, including the Dutch GDPR Implementation Act (UAVG) and the Telecommunications Act. By using our services, you agree to this Privacy Policy.
What data we collect
We collect information you provide directly to us, such as contact details, account details, order information, and payment details (processed only via secure payment providers). We also collect certain information automatically, including IP address, browser type, device information, approximate location, and browsing behaviour via cookies and analytics tools. In addition, we process your marketing and communication preferences, such as newsletter subscriptions and consent for promotions.
How we use your data
We use your data to process and deliver orders, to provide customer service and support, to personalise your shopping experience (for example language and currency settings), to send marketing communications only with your consent, to improve our website, products, and services, and to comply with legal obligations such as tax regulations.
Legal basis for processing
We process personal data only on a valid legal basis. This includes necessity for the performance of a contract (e.g., processing orders), compliance with a legal obligation (e.g., tax and accounting retention), our legitimate interests (such as fraud prevention, security, and service improvement), and your consent (for newsletters, marketing, and the use of non-essential cookies).
Retention
Order and invoice data are retained for seven years to meet fiscal obligations. Account data are kept for as long as the account remains active. Marketing data are retained until you unsubscribe or withdraw your consent.
Sharing data
We do not sell your personal data. We share data only with trusted partners who support our business, such as payment service providers (iDEAL, PayPal, Klarna, Stripe), delivery partners (PostNL, DHL, UPS), e-commerce platforms like Shopify, and analytics service providers. Where data are processed outside the European Economic Area, we ensure appropriate safeguards, such as Standard Contractual Clauses.
Cookies and tracking
We use cookies and similar technologies to enable essential functions, analyse website usage, and personalise content. For non-essential cookies, we request your prior consent. You can manage or disable cookies through your browser settings.
Your rights
You have the right to access, correct, delete, or restrict the processing of your personal data. You may object to processing, request data portability, and withdraw previously given consent at any time. You can exercise these rights by contacting us.
Data security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, or unauthorised access. However, no system is completely secure.
Contact
Labellis
KVK 90868218
info@labellis.com
De Stripmakerhof 25, Almere – Netherlands
Changes
We may update this Privacy Policy in response to changes in legislation or our business operations. The most current version will always be published on our website with an updated effective date.